At Sereneaura Science Pvt Ltd, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect any information you provide when using our website, https://www.thesereneaura.com
Our Commitment to Privacy
Sereneaura Science Pvt Ltd is dedicated to ensuring your privacy is protected. Should we ask for certain information to identify you on your next visit, rest assured it will be used solely in accordance with this privacy policy.
Note: This privacy policy may change without notice. Please review it periodically to stay updated on any changes.
Collection of Personally Identifiable Information
We collect information necessary and relevant to provide our core services and products. This may include your name, address, date of birth, gender, and contact details. The information may be stored in our computer records system and/or in printed records.
Wherever possible, we will collect information directly from you, either online, over the phone, or in person. You will be made aware when your information is being collected and the purpose for which it is collected. You will also have access to our privacy policy and the ability to request corrections or file complaints.
Please note: If you choose not to provide certain information, we may be unable to offer the product or service you have requested or maintain the level of service you expect.
What We May Collect:
- Name and job title
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
Use & Disclosure of Information
We use personal information to provide the services you request. To the extent that we use your information for marketing, you will have the option to opt-out of such uses.
We collect this information primarily to provide you with better service by understanding your needs.
This may include:
- Internal record-keeping
- Improving our products and services
- Sending you periodic promotional emails about new products, special offers, or other information we believe may interest you
- Contacting you via email or phone for market research purposes
We treat your personal information as strictly private and confidential. We will use or disclose it only for purposes directly related to our core business, or in ways you would reasonably expect during the course of our business. We do not sell, trade, or transfer your information to outside parties, except trusted third parties who assist us in operating our website and conducting business, as long as they agree to keep this information confidential.
We may release your information if required by law or to protect our or others’ rights, property, or safety. However, non-personally identifiable information (such as statistical data) may be shared with third parties for marketing, research, or other uses.
Security of Your Information
We are committed to ensuring that your personal information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies and How We Use Them
Cookies are small files stored on your computer’s hard drive. They help analyze web traffic or let you know when you visit a specific site. Cookies enable web applications to tailor their operations to your preferences by remembering information about your needs.
We use traffic log cookies to identify which pages are being accessed. This helps us analyze web traffic data and improve our website, tailoring it to customer needs. The data is used for statistical analysis purposes and is subsequently removed from the system.
Cookies help provide you with a better browsing experience by allowing us to monitor which pages you find useful. A cookie does not give us access to your computer or any other information about you, beyond what you share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, this may prevent you from fully utilizing the website.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
Links to Other Websites
Our website may contain links to other websites. Please note that Sereneaura Science Pvt Ltd is not responsible for the privacy practices or content of any linked websites.
Your Consent
By using our website and providing your information, you consent to the collection and use of the information in accordance with this privacy policy.
Should we decide to make any changes to our privacy policy, we will post those changes on this page so that you are always informed of what data we collect, how we use it, and under what circumstances we disclose it.
Grievance Officer
If you have any questions or concerns about this privacy policy or your personal data, please contact our Grievance Officer at:
Sereneaura Science Pvt Ltd
NO 3582, HAL 2ND STAGE, DOMLUR
Hulsur Bazaar, Bangalore – 560008
Email: help@thesereneaura.com
